Choose a guide that matches the actual screen and the state of your PC.
Protect your files first
Back up important files when possible. If the drive is encrypted, locate the BitLocker recovery key before recovery changes. Stop if storage appears to be failing or this is a work or school managed PC.
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Step-by-step Windows repair guides
How to Start Windows in Safe ModeHow to Open Windows Recovery Environment (WinRE)How to Use Startup Repair in Windows REHow to Find Your BitLocker Recovery KeyRun DISM and SFC: What Each Command ChecksHow to Roll Back a Driver in Device ManagerHow to Use Event Viewer for a Windows CrashHow to Read a Windows Minidump with WinDbgKernel-Power Event ID 41: What It Actually MeansHow to Use the Windows Update TroubleshooterCreate Official Windows Recovery MediaBack Up Files Before Windows Repair
Before you begin
Record the exact code and whether Windows can start. Back up important files and locate the BitLocker recovery key before any action that changes startup, encryption, or partitions.
Keep track of your checks
This checklist stays in this browser session. It is not sent to WinErrors.
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