0x80246007 is a update download or transport result. The update hasn't been downloaded.
Code reference and safe checks
Read the exact screen and operation before selecting a repair. This page does not run commands or collect files, keys or logs.
What this value means
The update hasn't been downloaded.
Read this value in Windows Update, CBS or the update service context. A similar hexadecimal value in a different feature can need a different response.
| Code | 0x80246007 |
|---|---|
| Symbol | WU_E_DM_NOTDOWNLOADED |
| Windows family | Windows Update errors |
| Source level | Microsoft code and symbol entry |
Safe next steps
- For 0x80246007 (WU_E_DM_NOTDOWNLOADED), record the KB number, Windows build, exact code, and whether the failure happened during download or installation.
- Check normal network access, storage space, and the official Windows Update troubleshooter or Get Help route.
- On a managed PC, ask IT about WSUS, proxy, or update policy before changing services.
After one step, repeat the original operation and record whether this same code returns. A different code needs a fresh interpretation.
What this code cannot prove
The source establishes the identifier and reference meaning. It does not establish the cause on your specific PC.
If the result differs from the documented message or a repair could remove data, stop and use the official source or vendor support.
Official reference and verification
Source type: Microsoft code and symbol entry. Checked against the source set on Nov 2, 2026.
The reference gives the meaning of this identifier. It does not inspect your PC or guarantee that one repair will work.