6620 is an event log operation result. Microsoft’s system-code table describes this value as: “Log policy in question was not installed at the time of the request.”
Code reference and safe checks
Read the exact screen and operation before selecting a repair. This page does not run commands or collect files, keys or logs.
What this value means
Microsoft’s system-code table describes this value as: “Log policy in question was not installed at the time of the request.”
ERROR_LOG_POLICY_NOT_INSTALLED is a Win32 system result, usually returned to an application or API caller. It is not a Windows blue-screen code or a diagnosis of the whole PC.
| Code | 6620 |
|---|---|
| Hex form | 0x19DC |
| Symbol | ERROR_LOG_POLICY_NOT_INSTALLED |
| Windows family | Win32 system codes |
| Source level | Microsoft code and symbol entry |
Safe next steps
- For 6620 (ERROR_LOG_POLICY_NOT_INSTALLED), record the event channel, provider, query or subscription and the exact operation that returned this code.
- Use Event Viewer or the responsible application’s logs to confirm whether the channel, event publisher or subscription exists and is accessible.
- Do not delete event logs or change audit policy merely to clear a return code.
After one step, repeat the original operation and record whether this same code returns. A different code needs a fresh interpretation.
What this code cannot prove
The source establishes the identifier and reference meaning. It does not establish the cause on your specific PC.
If the result differs from the documented message or a repair could remove data, stop and use the official source or vendor support.
Official reference and verification
Source type: Microsoft code and symbol entry. Checked against the source set on Nov 2, 2026.
The reference gives the meaning of this identifier. It does not inspect your PC or guarantee that one repair will work.